Friday, September 09, 2022

‘A Jesus with a light’













I was horrified: ‘You weren’t meant to find that bag!’

Bernie was on her way downstairs with a carrier bag containing many old paper wallets of family photos. The wallets covered trips to Ireland, the Costa del Sol and Majorca.

‘Well, your girls want to see the pictures of you when you had hair. Don’t shoot the messenger.’

Maude curated the contents of the bag and a daughter peered over each of her shoulders. Here, indeed, was the evidence that I once had a big curly head of hair and skin tight stonewashed jeans and a face so innocent and optimistic that it almost brought me to tears.

The bag also contained pictures of my father looking similarly innocent and optimistic circa 1955.

Aurora took pictures of the pictures on her phone and there was much amusement around shots of me in a Fuengirola hotel room in my pants.

‘You know that old chess set of yours is in the cupboard on the stairs as well’, said Bernie.

I hadn’t realised that quite so much of my youth was in ‘the cupboard on the stairs’. It was always the place where family history was haphazardly archived. I remember finding an old suitcase of Dad’s in there. It was the kind of cheap, almost cardboard, case that many ‘Paddys’ came to England with – usually reinforced by some form of strap or belt. Dad’s case contained a cache of letters from an old girlfriend and a paperback of ‘Juliette’ by the Marquis de Sade. My guess was it was a novel with saucy bits – but I never got around to checking.

Bernie joined me at the cupboard and rummaged for a while.

‘There’s the board – under that stuff.’

We moved the pile of ‘stuff’ and revealed what was quite an ornate chess board with Tudor roses on the black squares. I remembered then that the pieces were Tudor figures – with Henry VIII as king. Jocasta later pointed out that having Henry VIII as black and white king was ‘surely a continuity error.’

‘There’s a carrier bag in there with the chess pieces in. Mum said, ‘to the right as you open the door’. My guess, then, is far left.’

Bernie laughed and started to offer me some of the Catholic icons stored at the back of the cupboard. An image of Jesus with lambs at his feet appeared.

‘Do you want a Jesus?’

She carried on rummaging and found the old family 'Sacred Heart' picture:

‘Do you want a Jesus with a light?’

The Sacred Heart used to hang in the living room when I was a child. The light signified the presence of Jesus in the house – protecting us. Indoctrinated as I was as a child, I would panic that Jesus had forsaken us and that I was destined for Limbo when mum hadn’t fed the meter with coins and Jesus and his bright red heart were dimmed.

Aurora’s bedroom is a well thought out teenage grotto of film posters and icons from pop culture and Manga comics.

‘I’ll have a Jesus with a light. It’ll look great my room.’

‘You will not,’ said Bernie. ‘It’s a proper religious thing for, you know, devotion. Anyway, your dad said it might be worth a few quid one day.’ 

Tuesday, July 12, 2022

'pray and be patience'

For the last few weeks, I have been viewing the Irish passport service website daily. I have my passport, but the rest of the family have been waiting for theirs since the beginning of March.

The webchat panel is nearly always greyed out - they're too busy to help me. If you hang on there and refresh the page upwards of a hundred times, it goes green for a second. You have to be quick and paste your details in before it greys out again and they are, once again, too busy to help me. This has turned into a challenge, a daily game and a way for me to break up the monotony of working from home. 

When you do get through to have an actual webchat, the responses can be pretty brusque. I tell myself that they are, after all, very busy disappointing as many people as possible every day and I can't reasonably expect politeness. They are probably working to targets which ensure that they disappoint as many people as they possibly can before they log off. I was, given this context, very surprised with the advice I received from the webchat agent 'helping' me yesterday. As you can see from the transcript below, he thought it appropriate when I asked if he thought the passports would be processed in time for our travel date, to suggest that I pray for them. 

Can I suggest to anybody associated with the Irish Department of Foreign Affairs that some virtual rosary beads be incorporated into the passport website for this purpose. Perhaps an icon or two could be added also - there are some expanses of blank screen you could play with. A solemn decade or two would pass the time nicely while a passport applicant waits for the short window of opportunity when the webchat panel turns green. 

2022-07-11 12:45:59 | John Patrick McGagh: Thank you. Does that mean they will be processed in time?

2022-07-11 12:47:45 | Agent: hopefully this time of the year you can pray and be patience. once the checks are done it will speed up.

2022-07-11 12:48:01 | Agent:  As you   may appreciate, we have unprecedented high volumes of first\-time applications

2022-07-11 12:48:17 | John Patrick McGagh: OK, thanks for your help

2022-07-11 12:48:33 | Agent: we are trying our best to process them quickly

2022-07-11 12:48:40 | Agent:  Thank you for contacting the Passport Service, have a lovely day

2022-07-11 12:48:58 | System: The agent has ended this chat.